CONCRETE SUPPORT SYSTEMS, LLC

E-commerce IT Solutions That Scale

CONCRETE SUPPORT SYSTEMS, LLC delivers robust technology infrastructure for online businesses ready to grow.

E-commerce technology solutions

Specialized E-commerce IT Services

Tailored solutions for online retailers at every stage of growth

Platform Development

Custom e-commerce platforms built for scalability and performance.

Cloud Infrastructure

Optimized cloud solutions to handle traffic spikes and global sales.

Payment Security

PCI-compliant payment processing with fraud prevention.

Analytics Integration

Actionable insights from customer behavior and sales data.

Mobile Optimization

Seamless mobile shopping experiences that convert.

Omnichannel Sync

Unified inventory and order management across all sales channels.

Our Agile E-commerce Process

Adaptive methodology for fast-moving online businesses

1

Discovery & Planning

We analyze your business goals, target audience, and technical requirements to create a strategic roadmap.

2

Sprint Planning

Breaking projects into 2-week sprints with clear deliverables and measurable outcomes.

3

Development & Testing

Continuous integration and automated testing ensure quality at every stage.

4

Launch & Optimization

Performance monitoring and iterative improvements post-launch.

E-commerce Transformations

Real results for online retailers across industries

Fashion retailer case study

Luxury Fashion Retailer

Global platform migration with 300% mobile conversion increase

300%

Mobile conversions

40%

Faster load times

99.9%

Uptime

Food delivery case study

Gourmet Food Delivery

Subscription model implementation with 5x customer retention

5x

Customer retention

70%

Checkout speed

3.2x

Average order value

Our Technology Stack

Proven tools for e-commerce success

Platforms

  • Shopify Plus
  • Magento Commerce
  • Custom Headless
  • BigCommerce

Cloud & Hosting

  • AWS
  • Google Cloud
  • Azure
  • Cloudflare

Payments

  • Stripe
  • PayPal
  • Braintree
  • Adyen

Analytics

  • Google Analytics 4
  • Hotjar
  • Segment
  • Looker

Marketing

  • Klaviyo
  • Attentive
  • Yotpo
  • Gorgias

Custom Development

  • React/Next.js
  • Node.js
  • Python/Django
  • GraphQL

About CONCRETE SUPPORT SYSTEMS, LLC

Founded in Bonita Springs, FL, we specialize in building and supporting e-commerce technology that drives real business results. Our team combines deep technical expertise with a keen understanding of online retail operations.

Unlike general IT firms, we focus exclusively on e-commerce infrastructure, giving us unique insight into the challenges and opportunities of online retail at scale.

"Technology should enable commerce, not complicate it. We build systems that disappear into the background, letting your products and brand take center stage."

Our office

Client Success Stories

What our e-commerce partners say about working with us

Client

Sarah K.

CEO, Fashion Retailer

"CONCRETE SUPPORT SYSTEMS, LLC migrated our platform with zero downtime during peak season. Their team anticipated every technical challenge we hadn't even considered."

Client

Michael T.

CTO, Home Goods

"Our site speed improved by 60% after their infrastructure overhaul. The difference in conversion rates was immediate and substantial."

Client

Jennifer L.

Director of E-commerce

"Their payment security implementation saved us from what would have been a catastrophic breach. We sleep better knowing they're managing our tech stack."

Compliance & Certifications

Meeting the highest standards for e-commerce security and operations

Security Standards

  • PCI DSS Level 1 Compliance
  • GDPR & CCPA Data Protection
  • SOC 2 Type II Certified
  • ISO 27001 Information Security

Technical Certifications

  • AWS Advanced Technology Partner
  • Google Cloud Premier Partner
  • Magento Certified Developers
  • Shopify Plus Certified

Annual Security Audits

We undergo rigorous third-party security assessments annually to ensure our infrastructure meets evolving e-commerce security requirements. Documentation available upon request.

Flexible Engagement Models

Solutions scaled to your e-commerce needs

Project-Based

Fixed-scope implementations with defined deliverables

$25K+

  • Fixed timeline & budget
  • Dedicated project team
  • Clear success metrics
Inquire
Popular

Retainer

Ongoing support and development

$8K+/mo

  • Monthly hours allocation
  • Priority support
  • Continuous improvements
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Enterprise

Custom solutions for complex needs

Custom

  • Dedicated engineering team
  • 24/7 infrastructure monitoring
  • Executive reporting
Contact Sales

All engagements include:

Security audits SLA guarantees Performance metrics Transparent billing

Contact CONCRETE SUPPORT SYSTEMS, LLC

Empowering business through technology.

Our Office

3409 PELICAN LANDING PARKWAY, Suite #3
BONITA SPRINGS, FL 34134

info@concretesupport.com

+44 7877 237465

Get in Touch